The Power of Inclusion: Feeling Valued, Seen, Heard, and Connected at Work

Sacha Thompson (she/her)
3 min readJul 24, 2023

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In today’s rapidly changing and diverse workplaces, fostering an environment where everyone feels valued, seen, heard, and connected is more important than ever. When employees feel a sense of belonging and inclusion, they are happier, more productive, and contribute to a positive and innovative work culture. According to a recent Qualtrics study, 78% of people who feel connected to their organization rate their well-being highly, as opposed to 28% who do not, rating their well-being as high. As leaders and managers, it is our responsibility to create an environment that supports the well-being and growth of our teams.

The Power of Feeling Valued

Feeling valued at work means that our contributions, skills, and perspectives are recognized and appreciated. It is about being seen for our unique strengths and knowing that our work has an impact. When employees feel valued, it boosts their self-confidence and motivation. They are more likely to openly share ideas and collaborate with others, leading to improved teamwork and creativity.

As leaders, we can create a culture of value by acknowledging and celebrating individual and team accomplishments. Recognizing outstanding work, providing constructive feedback, and demonstrating gratitude goes a long way in making employees feel appreciated and recognized for their efforts.

The Importance of Being Seen and Heard

Being seen and heard means our opinions, concerns, and ideas are genuinely considered and respected. It is about feeling comfortable expressing ourselves and knowing that our voices matter. When employees feel heard, they are more engaged and enthusiastic about their work. They become active participants in decision-making processes and are more likely to contribute their unique perspectives.

Creating spaces for open communication and collaboration is crucial to foster a culture of being seen and heard. Encouraging a transparent and inclusive dialogue where everyone’s input is valued cultivates an atmosphere of trust and respect. Regular team meetings, one-on-one check-ins, and anonymous feedback channels are effective tools to ensure that every voice is heard.

The Power of Connection

Feeling connected at work means having healthy relationships with coworkers built on trust, respect, and empathy. It is about cultivating a sense of belonging and camaraderie that enhances collaboration and teamwork. When employees feel connected, they are more likely to support each other, share knowledge, and go the extra mile to achieve common goals.

As leaders, we can foster a sense of connection by organizing team-building activities, promoting cross-team collaboration, and encouraging open dialogue. Creating spaces for authentic connections and providing opportunities for employees to learn about each other’s backgrounds, experiences, and cultures helps to build a stronger sense of community within the workplace.

Taking Action Towards Inclusion

Creating an environment where everyone feels valued, seen, heard, and connected requires intentional effort and a commitment to fostering an inclusive workplace culture. Here are some steps that leaders and managers can take to make a positive impact:

  1. Educate yourself: Take the time to learn about diversity, equity, and inclusion to better understand your organization’s challenges and opportunities.
  2. Foster psychological safety: Create an environment where employees feel safe to speak up, take risks, and be authentic without fear of judgment or reprisal.
  3. Encourage diverse perspectives: Actively seek out diverse opinions and perspectives in decision-making processes and actively promote opportunities for underrepresented voices to be heard.
  4. Provide training and development: Offer programs, workshops, and training sessions to build empathy, improve communication, and develop inclusive leadership skills for all employees.
  5. Celebrate diversity: Recognize and celebrate diverse cultural and religious events, promote inclusivity in company policies and practices, and highlight employees’ individual achievements.

Creating a workplace where everyone feels valued, seen, heard, and connected is an ongoing journey. It requires continuous learning, reflection, and action. As leaders and managers, we can make a difference and shape a more inclusive future for our organizations and teams.

Let’s embrace the power of inclusion and work together to create an environment where everyone is valued, seen, heard, and connected. Together, we can unlock the full potential of our teams and thrive in an inclusive workplace.

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Sacha Thompson (she/her)
Sacha Thompson (she/her)

Written by Sacha Thompson (she/her)

Inclusive Culture Curator| Psychological Safety at Work | Host of DEI After 5 |Featured in the NY Times, Forbes, Business Insider | Seen on MSNBC & Fox Soul

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